Services · AI automations
How many emails did your team copy into a spreadsheet today?
At a removals company in Manchester, quote requests arrive on WhatsApp and someone types each one into the diary. At an accountancy practice in Leeds, invoices land by email and are opened and keyed in one by one. Hand that work to software and your team gets back to the jobs that actually need a person.
Sarah K.: Hi, I'm moving a three-bed house from Didsbury to Stockport on 15 June. We're on a narrow street, is that a problem?
- 1
Message read
Date, addresses, property size and access note extracted.
- 2
Record created
Enquiry added to the Your Brand Removals customer list.
- 3
Draft quote
Quote form filled in from the details and sent for approval.
- 4
Approval and reply
A manager approved it and the quote was sent on WhatsApp.
Enquiry recorded, quote approved and sent to the customer.
Example flow; business names are illustrative.
Sound familiar?
You type the same details in three places
Information gets copied between forms, spreadsheets and accounting software; every transfer is another chance for a typo.
Requests get lost in the inbox
On a busy day a quote request or complaint is spotted late, and the customer gets an answer from someone else.
The work depends on one person
When the colleague who knows the process is on holiday or leaves, everything slows down and no one remembers every step.
We turn manual work spread across email, forms, documents and spreadsheets into end-to-end flows using AI models and automation tools. Approval at critical steps stays with a human.
What we do
- Process analysis and automation map
- Document reading, classification and summarization
- CRM, accounting and e-commerce integrations
- Human-approved checkpoints
A fit if
Your team spends part of the day copying and pasting.
What you get
- 01
Process map
- 02
Working automation flows
- 03
Integration with your current tools
- 04
Monitoring and error alerts
- 05
Usage notes for your team
Who it's for
The searches your customers type.
Removals and logistics
- turning WhatsApp enquiries into bookings
- filling in quote forms automatically
- adding jobs to the crew and van schedule
Accountants and bookkeepers
- reading and classifying emailed invoices
- chasing clients for missing paperwork
- preparing monthly summary reports
Clinics and healthcare
- appointment confirmations and reminders
- moving patient forms into records
- alerting the clinician when results arrive
E-commerce
- passing orders to accounts and couriers
- sorting and routing return requests
- low-stock alerts
Estate agents
- collecting portal enquiries in one list
- sending matching listings to applicants
- summarising viewing notes
Solicitors and law firms
- summarising and tagging case documents
- adding hearing dates to the calendar
- status updates for clients
How we price
The fee depends on how many processes are automated, which tools need connecting, the volume of documents and data, and the approval steps involved. In a free initial call we listen to how things work today; after discovery we send you the scope and fee as a written proposal.
Process
How we work.
- 01
Discovery
In a short call, we get to know your business and your goal. No technical language needed — just tell us what you want to solve.
- 02
Written scope
Scope, timeline and cost in a single document. If the scope changes, we talk first, then build.
- 03
Incremental delivery
Instead of a big reveal after a long silence, we show working pieces early and move forward with your feedback.
- 04
Launch and maintenance
After launch, maintenance, updates and measurement continue with the same team.
AI automations
Common questions
Rule-based, repetitive work that moves data between systems: creating records from emails, classifying documents, preparing reports, routing requests to the right person.
We put human approval on critical steps and log every automation run, so mistakes are visible and can be undone.
We share the services and data flow in writing before we start, and choose suitable providers and regions for sensitive data together.
Usually not. We aim to connect to the email, spreadsheets, CRM or accounting software you already have. If a tool doesn't allow connections, we say so during discovery and look at the options with you.
No. Flows are monitored; when a step fails, the right person gets an alert and the item waits rather than disappearing. The logs show exactly where it went wrong.
Yes. Starting with one repetitive task is often the best approach. We pick the process that takes the most time, get it running smoothly, then expand as needed.
Next project
Let's build your next product together.
Write to us even if you're still at the idea stage. The first call and quote are free.